ARTEMISA d.o.o. values and respects your privacy and is committed to protecting your personal data. At the same time ARTEMISA d.o.o. is committed to comply with all applicable laws and regulations relating to data protection including, but not limited to, the General Data Protection Regulation (EU) 2016/679 (GDPR) and any national implementing law, regulations and secondary legislation, as amended or updated any successor legislation to the GDPR.

What personal data we collect

We may collect information from you in the course of our business including through your use of our website, your relationship or interactions with our staff or during execution of our services to your company.

The personal data that we process includes:

  • Contact information including email, address, fax number and phone number
  • Basic information including name (including your title), job title and the company you work for
  • Financial information including payment/bank account details and address
  • Marketing information including preferences in receiving marketing from us and our services
  • Technical information including IP address, operating system, web browser and other technology on the devices that you use to access our website.
  • Information you provide as part of an enquiry for using our services
  • Any other information which you may provide to us
  • Photographs

How is your personal data collected?

  • Contact forms – we collect information when you fill in forms on our website or contact us via email, phone or letter
  • Events – we collect information from you when you provide it to us in the course of you attending our and our business partners’ events Personal interactions – we collect information from you when you interact with our staff
  • Third parties – we may collect information about you from publicly available sources

Purposes for which we will use your personal data

We collect information from you in the course of our business including through your use of our website, your relationship or interactions with our staff for the following purposes:

  • To provide information to you
  • To fulfil our legal and regulatory requirements including establishing, exercising or defending legal claims
  • To respond to your requests, enquires or complaints
  • To manage and administer our relationship with you and other parties
  • To prevent and detect fraud and other criminal offences
  • To ensure network and information security
  • To host, maintain and improve our marketing communications website

We also use your personal data for:

Direct Marketing

We use your personal data to send you marketing communications about services, publications, events, courses, surveys, promotions and competitions by ARTEMISA d.o.o. company and to display content that we believe may be of interest to you.

We will only contact you for these marketing purposes in accordance with our legitimate business interests or where you have explicitly agreed to this. Your agreement to the use of your personal data for these purposes is optional and if you do not wish to provide your agreement, your visit and use of our website and/or provision of information by ARTEMISA company will not be affected.

You have the right to request us not to use your personal data for marketing communications by emailing us at info@artemisa.si. You can also opt out of receiving electronic communications by clicking on the ‘unsubscribe’ link at the bottom of any such electronic communication or through following the opt-out instructions provided in any marketing communication.

Events

We will process personal data about you in relation to your attending, sponsoring or exhibiting at events organised by LEGERA d.o.o. and our business partners. We will only process special categories of personal data about your dietary or access requirements in order to cater to your needs and to meet any other legal obligations. We may share your information with business partners, hotels and IT providers involved in the training courses and events as well as delegates and guest speakers. Please also see ‘Who we share your personal data with’.

Sponsorship and advertising

We will process personal data about you in relation to your request to sponsor or advertise an event that we are organising and hosting as part of our services to clients and delegates. We may share your information with business partners, hotels and IT providers involved in the event. Please also see the section on ‘Who we share your personal data with’.

Use of our website

There are facilities on our website which invite you to provide us with personal data including our contact us form and contact email addresses.

Legal basis for using your personal data

We will only use your personal data when the law allows us to. In particular, we will use your personal data:

  • Where it is necessary for our legitimate business purposes provided it does not override your rights and freedoms
  • To perform a contract such as providing you with regulatory services
  • To comply with legal and regulatory obligations including for the establishment, exercise or defence of legal claims
  • Where we have received your unequivocal consent

Where we require your consent, we will provide you with full details of the information that we would like and the reason we need it, so that you can carefully consider whether you wish to consent. Please be aware that it is not a condition of your contract with us that you agree to any request for consent from us. Furthermore, you may withdraw your consent at any point – please see the section below on ‘Your rights’.

How long we keep your personal data

We keep your personal data only for as long as necessary for the purposes for which it was collected, to provide you with services, for legitimate business interests, in accordance with contract, and where required or allowed under law.

Who we share your personal data with

We may share your information with trusted third parties where we are legally permitted to do so in accordance with this privacy policy and/or in accordance with our contractual arrangements agreed with you including:

  • Professional advisors including lawyers, insurers and auditors
  • Business partners acting as subcontractors for ARTEMISA, whom we have confidentiality agreements (CA) in place
  • IT and website service providers
  • Payment services and accountant companies to process your payment
  • Suppliers to whom we outsource certain support services such as printing
  • Third party suppliers to help provide services to you subject to the agreed contractual terms between you and our company.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow external third party providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

We may also provide your information to regulators and law enforcement agencies where we are legally required to do so and where necessary for the purposes of preventing and detecting fraud or other criminal offences. If legally permitted, we will use reasonable efforts to notify you prior to disclosing your information to such parties.

ARTEMISA’s website may contain links to third party websites including social media sites such as LinkedIn, Twitter and Facebook. These sites are owned and operated independently from us and have their own separate privacy policies. Any personal data that you provide to these websites will be governed under the terms of the privacy policy of that website. If you use these sites, you should review their privacy policies to learn more about how your personal data is collected and used.

Which countries do we transfer your personal data to?

We may transfer your personal data outside the EEA to other third parties in accordance with this privacy policy and/or in accordance with contractual arrangements agreed with you. Please see the section on “Who we share your personal data with” for more information.

However, we shall only transfer your personal data outside the EEA if one of the following conditions apply:

  • The transfer is to a country which the European Commission sees as providing adequate protection for your personal data
  • You have consented to this
  • There is another legal basis on which we are entitled to make the transfer

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

How we protect your personal data

Our website is hosted on servers in the European Economic Area. We have appropriate physical, electronic and managerial security measures in place to protect against loss, misuse or unauthorised access to your personal data. We use network access control technology to limit access to the systems on which personal data is stored and encryption technology (https) is used to secure communication between a web browser and web server. However as the transmission of information via the internet is not completely secure, we cannot guarantee the security of your information transmitted to our website.

We note that the information you provide may be confidential and we will not sell or otherwise make your personal data commercially available to any third party except that we may share information with third parties. Please see the section on ‘Who we share your personal data with’

We have put in place procedures to deal with any suspected personal data breach.

Your rights regarding your personal data

You have the right (subject to certain exceptions) to:

  • Access, correct, delete, update, rectify or restrict your personal data
  • Object to our use and processing of your personal data or withdraw consent that you have previously given
  • Request the transfer of your personal data to you or a third party
  • Ask any questions about our use and processing of your personal data

If you are unhappy with the way that we have handled your personal data, you have the right to make a complaint to the authority responsible for data protection in the country that you are based. Contact details should be available online or you may alternatively ask us for assistance. Please contact us via email info@artemisa.si for any additional information.